Understanding people’s cloud concerns and coping mechanisms: A comparative study among a sample of the Dutch general population, SME, and large enterprises.
Single Wave Study
General Information
Title
Understanding people’s cloud concerns and coping mechanisms: A comparative study among a sample of the Dutch general population, SME, and large enterprises.
Project Number
124
Abstract
This study explores
people’s concerns with cloud computing as well as how people would like these
concerns to be addressed.
Longitudinal Type
Single Wave Study
Begin date
03-02-2014
End date
25-02-2014
Researcher
Niezen, M.G.H., Kosta, E., Stefanatou, D. and Leenes, R.
Publisher
CentERdata
Copyright
© 2014 CentERdata
DOI
https://doi.org/10.17026/dans-23q-ek8r
Funding Organization
CentERdata/MESS Project
Datasets and documentation
View Documentation
Codebook in English
Codebook in Dutch
Data Files
English SPSS file
English STATA file
Variables
| Variable name | Variable Label |
|---|---|
| nomem_encr | Number of household member encrypted |
| kh14a_m | Year and month of the field work period |
| kh14a001 | Have you heard about cloud computing or the Cloud before today? |
| kh14a002 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - iCloud |
| kh14a003 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Windows Azure |
| kh14a004 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Hotmail |
| kh14a005 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - DropBox |
| kh14a006 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - GoogleDocs |
| kh14a007 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Facebook |
| kh14a008 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Tumblr |
| kh14a009 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Google App Engine |
| kh14a010 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - RunKeeper |
| kh14a011 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Gmail |
| kh14a012 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - SalesForce |
| kh14a013 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - LinkedIn |
| kh14a014 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Coach2Care |
| kh14a015 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - GoToMeeting |
| kh14a016 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - NetSuite |
| kh14a017 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Amazon EC2 |
| kh14a018 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Spotify |
| kh14a019 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - Microsoft Office 365 |
| kh14a020 | What is your primary use of the following Cloud services and if so how? And, is this use primarily ‘private & recreational’ or ‘work related’? - other Cloud service |
| kh14a021 | What other service do you mean? |
| kh14a022 | At home, who mainly decides what cloud services to use? |
| kh14a023 | At work, who mainly decides what cloud services to use? |
| kh14a024 | My data is safer stored in the Cloud than on my own device |
| kh14a025 | Bits of my data should be stored in different locations |
| kh14a026 | My data should be stored in the Netherlands |
| kh14a027 | What is your main reason to start using / or use the Cloud? |
| kh14a028 | What is your main reason to start using / or use the Cloud? - Other, namely |
| kh14a029 | The Cloud... - can boost the economy by, for example savings on hardware and software. |
| kh14a030 | The Cloud... - allows for better security of data. |
| kh14a031 | The Cloud... - provides individuals with more control over their personal data. |
| kh14a032 | The Cloud... - automatically organizes the back-up of data. |
| kh14a033 | The Cloud... - improves data sharing and collaboration. |
| kh14a034 | The Cloud... - makes more efficient use of hardware. |
| kh14a035 | The Cloud... - lowers the costs of ‘computer use’, because it allows for the use of cheaper hardware. |
| kh14a036 | The Cloud... - other |
| kh14a037 | What other benefit do you mean? |
| kh14a038 | With regard to the use of the Cloud, I am concerned about... - choosing reliable Cloud providers. |
| kh14a039 | With regard to the use of the Cloud, I am concerned about... - my cloud provider’s use of third parties for storage of my data. |
| kh14a040 | With regard to the use of the Cloud, I am concerned about... - the rapid development of Cloud services; will the services I use still exist in a few years’ time. |
| kh14a041 | With regard to the use of the Cloud, I am concerned about... - my options if a Cloud service does not perform as promised. |
| kh14a042 | With regard to the use of the Cloud, I am concerned about... - the constant changes that Cloud providers bring in their service offerings and terms and conditions. |
| kh14a043 | With regard to the use of the Cloud, I am concerned about... - the potential loss of control over my data. |
| kh14a044 | With regard to the use of the Cloud, I am concerned about... - the availability of the cloud service for my own use (e.g. server down time). |
| kh14a045 | With regard to the use of the Cloud, I am concerned about... - my current hardware’s compatibility with the Cloud’s infrastructural requirements. |
| kh14a046 | With regard to the use of the Cloud, I am concerned about... - the low level of security in the Cloud. |
| kh14a047 | With regard to my personal data in the Cloud I am concerned... - whether I can get my data out of the Cloud. |
| kh14a048 | With regard to my personal data in the Cloud I am concerned... - other people might steal my information (e.g. passwords, and pictures). |
| kh14a049 | With regard to my personal data in the Cloud I am concerned... - the Cloud provider uses or sells my data without my consent. |
| kh14a050 | With regard to my personal data in the Cloud I am concerned... - that my government will have access to my data. |
| kh14a051 | With regard to my personal data in the Cloud I am concerned... - that a foreign government will have access to my information. |
| kh14a052 | With regard to my personal data in the Cloud I am concerned... - how to properly label and store my sensitive data (social security number, health information). |
| kh14a053 | With regard to my personal data in the Cloud I am concerned... - governments make use of the Cloud to gain control over individuals. |
| kh14a054 | With regard to the legal aspects of Cloud computing I am concerned... - that existing law does not sufficiently protect my personal data in the Cloud. |
| kh14a055 | With regard to the legal aspects of Cloud computing I am concerned... - there is no legal authority on the Internet whom I could turn to, if my rights were violated. |
| kh14a056 | With regard to the legal aspects of Cloud computing I am concerned... - about which country’s law is applicable to my information when using a Cloud service. |
| kh14a057 | With regard to the legal aspects of Cloud computing I am concerned... - about the lower security demands for data storage in the countries where my data may be stored. |
| kh14a058 | With regard to the legal aspects of Cloud computing I am concerned... - that cloud providers can just disable my accounts or services. |
| kh14a059 | With regard to the legal aspects of Cloud computing I am concerned... - that I can insufficiently negotiate and customize contracts with Cloud service providers. |
| kh14a060 | With regard to the legal aspects of Cloud computing I am concerned... - about the lack of clarity about who is responsible for the protection of my information. |
| kh14a061 | The Cloud comes with both benefits and concerns. What do you think? |
| kh14a062 | Whom do you trust in the supervision of the proper handling of data in the Cloud? - the government. |
| kh14a063 | Whom do you trust in the supervision of the proper handling of data in the Cloud? - the legal system (courts). |
| kh14a064 | Whom do you trust in the supervision of the proper handling of data in the Cloud? - branch organisations (e.g. Dutch Hosting Provider Association). |
| kh14a065 | Whom do you trust in the supervision of the proper handling of data in the Cloud? - certification agencies (e.g. the Cloud Security Alliance). |
| kh14a066 | Whom do you trust in the supervision of the proper handling of data in the Cloud? - independent consumer organizations, (e.g. Autoriteit Consument & Markt). |
| kh14a067 | Whom do you trust in the supervision of the proper handling of data in the Cloud? - individual Cloud providers. |
| kh14a068 | Who is more responsible for the proper handling of data in the Cloud? - The individual Cloud customer |
| kh14a069 | Who is more responsible for the proper handling of data in the Cloud? - Employers |
| kh14a070 | Who is more responsible for the proper handling of data in the Cloud? - Cloud Service Providers |
| kh14a071 | Who is more responsible for the proper handling of data in the Cloud? - Independent supervisors |
| kh14a072 | Who is more responsible for the proper handling of data in the Cloud? - The Legal system |
| kh14a073 | Independent supervisors should check whether Cloud providers do not use or sell my data without my consent. |
| kh14a074 | I want more say in the conditions of Cloud use. |
| kh14a075 | Cloud providers should provide good insight in the way they treat personal data. |
| kh14a076 | Independent supervisors should monitor the proper handling of data in the Cloud. |
| kh14a077 | I control my personal information in the Cloud. |
| kh14a078 | People may collect my data, I have nothing to hide. |
| kh14a079 | I need more insight into the threats and risks of Cloud Services offered. |
| kh14a080 | I only want to make use of certified cloud providers. |
| kh14a081 | Independent supervisors should check whether cloud providers apply appropriate data protection levels. |
| kh14a082 | Cloud providers should inform me when government accesses the data I store online. |
| kh14a083 | Cloud providers should ask users or user representatives how they would like data to be handled in the Cloud. |
| kh14a084 | I should have more control over my data in the Cloud. |
| kh14a085 | Cloud providers should make the Terms of Service and Privacy Policies more comprehensible. |
| kh14a086 | I want to know how much money cloud providers make out of cloud customers like me. |
| kh14a087 | Independent supervisors should offer information on Cloud providers’ reputation. |
| kh14a088 | I am willing to pay more for cloud services that adhere to norms set by certification agencies like the Cloud Security Alliance. |
| kh14a089 | Customers have lost control over how their data is collected, circulated and used by Cloud providers. |
| kh14a090 | Governments should protect cloud users more by law and legislation. |
| kh14a091 | I find a cloud provider’s reputation important. |
| kh14a092 | All cloud providers should be certified. |
| kh14a093 | Cloud providers should periodically report the amount of data breaches they have had. |
| kh14a094 | Bits of my information are scattered over different locations in the Cloud. |
| kh14a095 | I ask others (e.g. friends / family) whether a certain Cloud provider is reliable. |
| kh14a096 | I check the terms and conditions before I subscribe to a Cloud service. |
| kh14a097 | I check the privacy policies of the cloud services I use. |
| kh14a098 | I make sure not to store sensitive personal information in the Cloud. |
| kh14a099 | I only make use of certified cloud providers. |
| kh14a100 | My data is stored in one country only. |
| kh14a101 | Was it difficult to answer the questions? |
| kh14a102 | Were the questions sufficiently clear? |
| kh14a103 | Did the questionnaire get you thinking about things? |
| kh14a104 | Was it an interesting subject? |
| kh14a105 | Did you enjoy answering the questions? |
| kh14a106 | Starting date questionnaire |
| kh14a107 | Starting time questionnaire |
| kh14a108 | End date questionnaire |
| kh14a109 | End time questionnaire |
| kh14a110 | Duration in seconds |
Response Information
Response Overview
Selected number of household members: 3,735 (100%)Non-response: 793 (21.2%)
Response: 2,942 (78.8%)
Complete: 2,872 (76.9%)
Incomplete: 70 (1.9%)
Collection Events
Period
03-02-2014 to 25-02-2014
Sample
Random selection of 50% of the panel members aged 16 years and older
Collection Mode
internet survey
Fieldwork Note
A reminder was sent twice to non-respondents