Clarity of quotations
Single Wave Study
General Information
Title
Clarity of quotations
Project Number
304
Abstract
This study is about people’s understanding of quotations regarding the extension of their electricity connection. This is the main study after a pre-study was fielded in the Centerpanel in week 17 of 2021.
Longitudinal Type
Single Wave Study
Begin date
05-07-2021
End date
11-07-2021
Topics
Researcher
Bart Mekkelholt (Authority for Consumers and Markets (ACM)); Judith Roumen (Authority for Consumers and Markets (ACM))
Publisher
Centerdata
Copyright
© 2023 Centerdata
DOI
https://doi.org/10.57990/shxa-ba63
Funding Organization
ODISSEI
OCW (Domeinplan SSH)
Authority for Consumers and Markets (ACM)
OCW (Domeinplan SSH)
Authority for Consumers and Markets (ACM)
Datasets and documentation
View Documentation
Codebook in English
Codebook in Dutch
Data Files
English SPSS file
English STATA file
English CSV file
Variables
| Variable name | Variable Label |
|---|---|
| nomem_encr | Number of the household member encrypted |
| ui21a_m | Year and month of the field work period |
| ui21a001 | Random number – Which quotation was presented to the respondent? |
| ui21a002 | How clear or unclear is this quotation, in your opinion? |
| ui21a003 | How comprehensible or incomprehensible is this quotation, in your opinion? |
| ui21a004 | The price for the upgrade is acceptable |
| ui21a005 | The price for the upgrade is fair |
| ui21a006 | The price for the upgrade is based on costs incurred |
| ui21a007 | The way the price has been calculated is acceptable |
| ui21a008 | The way the price has been calculated is fair |
| ui21a009 | The way the price has been calculated is reasonable |
| ui21a010 | The price given in the quotation makes me feel... [negative-positive] |
| ui21a011 | The price given in the quotation makes me feel... [dissatisfied-satisfied] |
| ui21a012 | The price given in the quotation makes me feel... [unhappy-happy] |
| ui21a013 | How frustrated does this quotation make you feel? |
| ui21a014 | There’s too much information in the quotation |
| ui21a015 | I’m totally overwhelmed by all the information in the quotation |
| ui21a016 | There’s so much information in the quotation that I am unable to properly consider everything |
| ui21a017 | There’s too little information in the quotation |
| ui21a018 | There’s so little information in the quotation that I am unable to properly consider everything |
| ui21a019 | When I am presented a quotation like this one, then I want to contact my grid operator for more information |
| ui21a020 | When I am presented a quotation like this one, then I want to contact an independent government body to obtain more information |
| ui21a021 | When I am presented a quotation like this one, then I want to file a complaint (e.g. with the grid operator or a regulatory body) |
| ui21a022 | When I am presented a quotation like this one, then I want to reconsider or put off my purchase |
| ui21a023 | When I am presented a quotation like this one, then I want to not take any further action (none of the above) |
| ui21a024 | Have you ever had a grid operator perform an upgrade on your power connection? |
| ui21a025 | Was it difficult to answer the questions? |
| ui21a026 | Were the questions sufficiently clear? |
| ui21a027 | Did the questionnaire get you thinking about things? |
| ui21a028 | Was it an interesting subject? |
| ui21a029 | Did you enjoy answering the questions? |
| ui21a030 | Starting date questionnaire |
| ui21a031 | Starting time questionnaire |
| ui21a032 | End date questionnaire |
| ui21a033 | End time questionnaire |
| ui21a034 | Duration in seconds |
Response Information
Response Overview
Selected number of household members: 995 (100.0%)Non-response: 483 (48.5%)
Response: 512 (51.5%)
Complete: 511 (51.4%)
Incomplete: 1 (0.1%)
Collection Events
Period
05-07-2021 to 11-07-2021
Sample
LISS panel aged 18 years and older who are house owners and head of the household.
Collection Mode
internet survey
Fieldwork Note
A reminder was sent twice to non-respondents.