Survey Technostress

Single Wave Study

General Information

Title
Survey Technostress
Project Number
292
Abstract
In this survey employees are being asked about their employment conditions and the potential influence of the use of IT in their work.
Longitudinal Type
Single Wave Study
Begin date
06-01-2020
End date
25-02-2020
Researcher
Dirk Scheele (Ministry of Social Affairs and Employment (SZW))
Publisher
Centerdata
Copyright
© 2023 Centerdata
DOI
https://doi.org/10.17026/dans-x5n-82vj
Funding Organization
ODISSEI
OCW (Domeinplan SSH)
Ministry of Social Affairs and Employment (SZW) – Directorate Job market and Socio-Economic Affairs (ASEA)

Datasets and documentation

View Documentation

Codebook in English
Codebook in Dutch

Data Files

English SPSS file
English STATA file
English CSV file

Variables

Variable name Variable Label
nomem_encrNumber of the household member encrypted
vh20a_mYear and month of the field work period
vh20a001According to our information, you are performing paid work at present. Is that correct?
vh20a002Does your work require you to personally work with the following IT equipment? Mobile or fixed phone
vh20a003Does your work require you to personally work with the following IT equipment? Computer (desktop, laptop or tablet)
vh20a004Does your work require you to personally work with the following IT equipment? Other devices with an online or mobile connection
vh20a005Does your work require you to personally work with the following IT applications? Making calls using (mobile) phone
vh20a006Does your work require you to personally work with the following IT applications? Communication using apps (e.g. WhatsApp)
vh20a007Does your work require you to personally work with the following IT applications? Communication via email
vh20a008Does your work require you to personally work with the following IT applications? Screen work to process information (texts, spreadsheets, presentations, etc.)
vh20a009Does your work require you to personally work with the following IT applications? Applications to record your work results – e.g. (self) registration of time spent on various tasks
vh20a010Does your work require you to personally work with the following IT applications? Appraising the quality of your work by customers or clients using feedback devices, text messaging or similar IT applications
vh20a011Does your work require you to personally work with the following IT applications? Digital systems or computer networks to retrieve or receive information; e.g. consulting or updating databases
vh20a012Does your work require you to personally work with the following IT applications? Information-based activities, such as planning journeys, planning production, or work roster systems
vh20a013Does your work require you to personally work with the following IT applications? Software to program 
vh20a014How many hours a week did you work in the past six months, on average?
vh20a015What percentage of these hours do you spend on screen-based work (desktop, laptop, monitor, notebook, tablet and/or smartphone), on average?
vh20a016Were you given any new tasks to perform in the past five years? Or since you starting working in your present position, if this is less than five years.
vh20a017In the past five years, were any of your tasks taken over by machines, digital systems, robots or other technical devices? Or since you starting working in your present position, if this is less than five years.
vh20a018Due to the use of new machines, digital systems, robots or other technical devices, my work activities have become physically less taxing in the past five years.
vh20a019Due to the use of new machines, digital systems, robots or other technical devices, my work activities have become mentally more exhausting in the past five years.
vh20a020Has the use of new machines, digital systems, robots or other technical devices in your work shifted the emphasis to more interesting tasks for you in the past five years?
vh20a021Does your work expose you to a real risk of occupational accidents?
vh20a022Has the use of new machines, digital systems, robots or other technical devices made your work safer for you, in the past five years?
vh20a023Please indicate for the following statements whether they apply to you. I am well able to use the IT applications commonly used in my work.
vh20a024Please indicate for the following statements whether they apply to you. My employer has provided sufficient training to be able to use the IT applications commonly used in my work.
vh20a025Please indicate for the following statements whether they apply to you. I acquired sufficient computer skills through self-study and/or by using IT to be able to do my work well.
vh20a026Does the information you receive through IT equipment (telephone, email, screen) have an influence on the sequence of your work activities, and/or the tempo of your work?
vh20a027When using IT applications in your work, are you free to carry out your activities as you see fit or are there any prescribed methods of operation, protocols or formats that limit your freedom?
vh20a028Do you depend on a computer network for your work?
vh20a029When performing my work, I lose time or am interrupted by a slow computer system or by computer failure.
vh20a030I am able to work in a calm tempo, generally speaking.
vh20a031In the past five years, the amount of work I need to do… Or since you starting working in your present position, if this is less than five years.
vh20a032Generally speaking, does your work tempo depend on… work performed by co-workers
vh20a033Generally speaking, does your work tempo depend on... direct questions from people such as customers, passengers, pupils, patients
vh20a034Generally speaking, does your work tempo depend on... deadlines or performance targets
vh20a035Generally speaking, does your work tempo depend on… the automatic speed of a machine or movement of a product
vh20a036Generally speaking, does your work tempo depend on... the direct control exercised by your boss or manager
vh20a037Generally speaking, does your work tempo depend on... yourself
vh20a038Are you able to set your own work tempo?
vh20a039How is your work roster determined?
vh20a040Where do you usually work?
vh20a041Are you connected with your company’s/organization’s network from your work places?
vh20a042Does it ever happen that you work at home?
vh20a043How many hours a week on average did you work at home during working hours, in the past 4 weeks?
vh20a044Do you ever work from home through a connection to your company’s/organization’s network?
vh20a045What is the main reason for you to work at home during working hours?
vh20a046What is the main reason for you to work at home during working hours? Other, namely:
vh20a047When working at home, do you miss interacting with your direct co-workers?
vh20a048Is it easy for you to ask someone questions if things are unclear in your work (when not working at home)?
vh20a049And how easy is it when working at home?
vh20a050Do you ever take home work that you didn’t manage to finish within working hours?
vh20a051Do you take home more work nowadays than five years ago? Or since you starting working in your present position, if this is less than five years.
vh20a052Do you monitor your work email outside working hours?
vh20a053Do you ever need to be available for co-workers or customers outside working hours or during days off?
vh20a054In the past few year, the balance between my work and private life...
vh20a055How often does it happen that you receive such quantities of information during a working day that you have trouble reading and processing it quickly enough?
vh20a056How many people do you usually talk to at work, face to face, during the day?
vh20a057How many phone calls do you answer on average, during a working day?
vh20a058Is it part of your occupation to have daily contact with people outside your organization (e.g. customers, patients, pupils)?
vh20a059How many email messages do you receive on a working day, and how many do you send? Receive:
vh20a060How many email messages do you receive on a working day, and how many do you send? Send:
vh20a061How much time do you spend on the email messages, during a working day?
vh20a062Does it ever happen that you receive more email messages on a day than you can read?
vh20a063How often do you need to interrupt the performance of a task in order to perform another unforeseen task?
vh20a064Do you find these interruptions of your work...?
vh20a065If you need to arrange one or two hours off during working hours to arrange personal or family affairs, is that...?
vh20a066Are the tasks that you need to perform delivered to you digitally (via a screen)?
vh20a067Do you have an oral discussion about the tasks delivered to you digitally, or are you provided with oral explanations?
vh20a068Is your work output monitored automatically (e.g. by a cashier system that keeps track of the number of customers you serve, or a track & trace system)?
vh20a069Are you required to register your own work output?
vh20a070How much time per week, on average, do you spend on registering your work output?
vh20a071Has the registration pressure increased, remained more or less the same, or decreased over the past five years? Or since you starting working in your present position, if this is less than five years.
vh20a072Do customers assess your work online?
vh20a073In the past five years, supervision of my performance has… Or since you starting working in your present position, if this is less than five years.
vh20a074Do you agree or disagree with the following statements? In my company / organization, continuing to learn is considered important.
vh20a075Do you agree or disagree with the following statements? In my company / organization, there is a constant drive to find ways to improve.
vh20a076Do you agree or disagree with the following statements? I do my best to have a good reputation at work.
vh20a077I make use of the internet to expand my occupational reputation (own website, social media profile).
vh20a078Do you agree or disagree with the following statements? I feel rested when I get up in the morning and go to work.
vh20a079Do you agree or disagree with the following statements? I feel completely exhausted by my work.
vh20a080Do you agree or disagree with the following statements? Doing my work is easy for me.
vh20a081Do you agree or disagree with the following statements? At work I often feel like I don’t have enough time.
vh20a082Do you agree or disagree with the following statements? I can combine my working hours harmoniously with my home situation.
vh20a083How satisfied are you with respect to: The option to determine your own working hours
vh20a084How satisfied are you with respect to: The option to work at home
vh20a085How satisfied are you with your work, all things considered?
vh20a086Was it difficult to answer the questions?
vh20a087Were the questions sufficiently clear?
vh20a088Did the questionnaire get you thinking about things?
vh20a089Was it an interesting subject?
vh20a090Did you enjoy answering the questions?
vh20a091Starting date questionnaire
vh20a092Starting time questionnaire
vh20a093End date questionnaire
vh20a094End time questionnaire
vh20a095Duration in seconds

Response Information

Response Overview
Selected number of household members: 3,194 (100%)
Non-response: 581 (18.2%)
Response: 2,613 (81.8%)
Complete: 2,587 (81.0%)
Incomplete: 26 (0.8%)
Collection Events
Period
06-01-2020 to 28-01-2020
Sample
Employees or self-employed.
Collection Mode
internet survey
Fieldwork Note
A reminder was sent twice to non-respondents.

Period
03-02-2020 to 25-02-2020
Sample
Non-respondents of the first measurement.
Collection Mode
internet survey
Fieldwork Note
A reminder was sent twice to non-respondents.