Fraud: Victims of online and offline fraud > Fraud: Victims of online and offline fraud

Single Wave Study

General Information

Title
Fraud: Victims of online and offline fraud
Project Number
286.1
Abstract
This study is about the prevalence, risk factors, and willingness to report online and offline fraud.
Longitudinal Type
Single Wave Study
Begin date
11-01-2021
End date
26-01-2021
Researcher
Marianne Junger (University of Twente); Luka Koning (University of Twente); Bernard Veldkamp (University of Twente)
Publisher
Centerdata
Copyright
© 2023 Centerdata
DOI
https://doi.org/10.17026/dans-xuu-zegn
Funding Organization
ODISSEI
OCW (Domeinplan SSH)
University of Twente
Stichting Achmea Slachtoffer en Samenleving (SASS)

Datasets and documentation

View Documentation

Codebook in English
Codebook in Dutch

Data Files

English SPSS file
English STATA file
English CSV file
Note: The numbers tl21a560 and tl21a568 have been skipped due to an numbering error.

Variables

Variable name Variable Label
nomem_encrNumber of the household member encrypted
tl21a_mYear and month of the field work period
tl21a001This answer was displayed first for tl21a118.
tl21a002This answer was displayed second for tl21a118.
tl21a003This answer was displayed third for tl21a118.
tl21a004This answer was displayed fourth for tl21a118.
tl21a005This answer was displayed fifth for tl21a118.
tl21a006This answer was displayed sixth for tl21a118.
tl21a007This answer was displayed seventh for tl21a118.
tl21a008This answer was displayed eighth for tl21a118.
tl21a009This answer was displayed first for tl21a176.
tl21a010This answer was displayed second for tl21a176.
tl21a011This answer was displayed third for tl21a176.
tl21a012This answer was displayed fourth for tl21a176.
tl21a013This answer was displayed first for tl21a203.
tl21a014This answer was displayed second for tl21a203.
tl21a015This answer was displayed third for tl21a203.
tl21a016This answer was displayed fourth for tl21a203.
tl21a017This answer was displayed first for tl21a232.
tl21a018This answer was displayed second for tl21a232.
tl21a019This answer was displayed third for tl21a232.
tl21a020This answer was displayed fourth for tl21a232.
tl21a021This answer was displayed fifth for tl21a232.
tl21a022This answer was displayed sixth for tl21a232.
tl21a023This answer was displayed seventh for tl21a232.
tl21a024How often has it happened that...you invested money because someone promised high or guaranteed yields but the investment yielded much less or your money was not invested at all? […] In 2020?
tl21a025How often has it happened that...you invested money because someone promised high or guaranteed yields but the investment yielded much less or your money was not invested at all? […] In the past 5 years??
tl21a026Investment fraud - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a027Investment fraud - Did you respond (have contact with the person who tried to trick you)?
tl21a028How often has it happened that… you paid for a product or service that you never received or that turned out to be a scam? […] In 2020?
tl21a029How often has it happened that… you paid for a product or service that you never received or that turned out to be a scam? […] In the past 5 years?
tl21a030Purchase fraud - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a031Purchase fraud - Did you respond (have contact with the person who tried to trick you)?
tl21a032How often has it happened that… you paid to get a job that did not exist, a fake vacancy, and this led to you losing money or it was not as lucrative as promised? […] In 2020?
tl21a033How often has it happened that… you paid to get a job that did not exist, a fake vacancy, and this led to you losing money or it was not as lucrative as promised? […] In the past 5 years?
tl21a034Job fraude - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a035Job fraude - Did you respond (have contact with the person who tried to trick you)?
tl21a036How often has it happened that… you paid to receive a prize, grant, inheritance, or lottery winning that you ultimately never received? […] In 2020?
tl21a037How often has it happened that… you paid to receive a prize, grant, inheritance, or lottery winning that you ultimately never received? […] In the past 5 years?
tl21a038Price fraud - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a039Price fraud - Did you respond (have contact with the person who tried to trick you)?
tl21a040How often has it happened that… you paid to repay a debt that did not exist or an invoice for something you did not buy? […] In 2020?
tl21a041How often has it happened that… you paid to repay a debt that did not exist or an invoice for something you did not buy? […] In the past 5 years?
tl21a042Debt fraud - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a043Debt fraud - Did you respond (have contact with the person who tried to trick you)?
tl21a044How often has it happened that… you donated to a charity or charitable cause (such as on a crowdfunding website) that was (probably) fake? […] In 2020?
tl21a045How often has it happened that… you donated to a charity or charitable cause (such as on a crowdfunding website) that was (probably) fake? […] In the past 5 years?
tl21a046Charity fraud - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a047Charity fraud - Did you respond (have contact with the person who tried to trick you)?
tl21a048How often has it happened that… you gave or lent money to someone who pretended to be in love with you? […] In 2020?
tl21a049How often has it happened that… you gave or lent money to someone who pretended to be in love with you? […] In the past 5 years?
tl21a050Dating fraud - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a051Dating fraud - Did you respond (have contact with the person who tried to trick you)?
tl21a052How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last year (2020) - On Whatsapp
tl21a053How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last year (2020) - By texting
tl21a054How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last year (2020) - By email
tl21a055How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last year (2020) - Other
tl21a056How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last 5 years - On Whatsapp
tl21a057How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last 5 years - By texting
tl21a058How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last 5 years - By email
tl21a059How often has it happened that… you gave or lent money to someone who pretended to be a family member, friend, or acquaintance of yours? […] Last 5 years - Other
tl21a060Friend-in-need fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - On WhatsApp
tl21a061Friend-in-need fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - By texting
tl21a062Friend-in-need fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - By email
tl21a063Friend-in-need fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - Other
tl21a064Friend-in-need fraud - Did you respond to any of these attempts (have contact with the person who tried to trick you)?
tl21a065How often has it happened that...you shared your username, password, or bank or credit card details with strangers in response to a phishing attempt by email or on a website. - In 2020?
tl21a066How often has it happened that...you shared your username, password, or bank or credit card details with strangers in response to a phishing attempt by email or on a website. - In the past 5 years?
tl21a067Phishing - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a068Phishing - Did you respond (have contact with the person who tried to trick you)?
tl21a069In addition to what you answered in response to the previous question […] How often has it happened that someone used your personal details (such as your name, bank details, ID number) for financial gain without your consent, […] In 2020?
tl21a070In addition to what you answered in response to the previous question […] How often has it happened that someone used your personal details (such as your name, bank details, ID number) for financial gain without your consent, […] 5 years?
tl21a071Identity fraud - Did anyone (furthermore) try to do so in 2020?
tl21a072In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last year (2020) - By email
tl21a073In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last year (2020) - Over the phone
tl21a074In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last year (2020) - By texting
tl21a075In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last year (2020) - By visiting [...]
tl21a076In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last year (2020) - Other
tl21a077In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last 5 years - By email
tl21a078In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last 5 years - Over the phone
tl21a079In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last 5 years - By texting
tl21a080In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last 5 years - By visiting you [...]
tl21a081In addition to what you answered in response to all previous questions: How often has it happened that… you lost money because someone pretended to be someone else (such as an employee of your bank)? […] Last 5 years - Other
tl21a082Identity fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - By email
tl21a083Identity fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - Over the phone
tl21a084Identity fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - By texting
tl21a085Identity fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - By visiting you at home
tl21a086Identity fraud - Did anyone (furthermore) try to trick you into doing so in 2020? - Other
tl21a087Identity fraud - Did you respond to any of these attempts (have contact with the person who tried to trick you)?
tl21a088In addition to what you answered in response to all previous questions… How often has something else happened that involved you paying money because someone misrepresented information, lied about information, [...]? […] In 2020?
tl21a089In addition to what you answered in response to all previous questions… How often has something else happened that involved you paying money because someone misrepresented information, lied about information, [...]? […] In the past 5 years?
tl21a090Other fraud - Did anyone (furthermore) try to trick you into doing so in 2020?
tl21a091Other fraud - Did you respond (have contact with the person who tried to trick you)?
tl21a092You answered that something else happened in 2020 where someone tricked or tried to trick you into paying money by misrepresenting information, lying about information […] Please describe what happened. […]
tl21a093Other fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a094Other fraud - How much of the money you paid did you get back (so far)?
tl21a095Other fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a096Other fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a097Other fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a098Other fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a099Other fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a100Other fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a101Other fraud - How was the money paid? (Select all applicable answers.):Through an online payment service (not your bank) (e.g. PayPal)
tl21a102Other fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a103Other fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a104Other fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a105Other fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a106Other fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a107Other fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a108Other fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a109Other fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a110Other fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a111Other fraud - Did you contact the police in relation to the incident?
tl21a112Other fraud - How did you contact the police?: I went to the police station
tl21a113Other fraud - How did you contact the police?: By phone (I called the police)
tl21a114Other fraud - How did you contact the police?: Online
tl21a115Other fraud - How did you contact the police?: Other, namely
tl21a116Other fraud - How did you contact the police?: Other, namely (inline text field)
tl21a117Other fraud - Did you sign an official report or other document when you reported the incident?
tl21a118You answered that you invested money in 2020 because someone promised high or guaranteed yields but the investment yielded much less or your money was not invested at all. […] What kind of investment was it?
tl21a119You answered that you invested money in 2020 because someone promised high or guaranteed yields but the investment yielded much less or your money was not invested at all. […] What kind of investment was it? - Something else [...]
tl21a120Do you think that the investment was part of a Ponzi scheme, where any profits you would have made would have come from funds invested by investors who came after you?
tl21a121Investment fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a122Investment fraud - How much of the money you paid did you get back (so far)?
tl21a123Investment fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a124Investment fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a125Investment fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a126Investment fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a127Investment fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a128Investment fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a129Investment fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a130Investment fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a131Investment fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a132Investment fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a133Investment fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a134Investment fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a135Investment fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a136Investment fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a137Investment fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a138Investment fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a139Investment fraud - Did you contact the police in relation to the incident?
tl21a140Investment fraud - How did you contact the police?: I went to the police station
tl21a141Investment fraud - How did you contact the police?: By phone (I called the police)
tl21a142Investment fraud - How did you contact the police?: Online
tl21a143Investment fraud - How did you contact the police?: Other, namely
tl21a144Investment fraud - How did you contact the police?: Other, namely (inline text field)
tl21a145Investment fraud - Did you sign an official report or other document when you reported the incident?
tl21a146You answered that you paid for a product or service in 2020 that you never received or that turned out to be a scam. […] What did you buy or consider buying?
tl21a147Please describe what you bought/considered buying.
tl21a148Did you receive the product and/or was the service provided?
tl21a149You answered that you received the product and/or that the service was provided, but you still believe you were scammed. Why?
tl21a150You answered that you received the product and/or that the service was provided, but you still believe you were scammed. Why? - Other reason, namely (inline text field)
tl21a151Purchase fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a152Purchase fraud - How much of the money you paid did you get back (so far)?
tl21a153Purchase fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a154Purchase fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a155Purchase fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a156Purchase fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a157Purchase fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a158Purchase fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a159Purchase fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a160Purchase fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a161Purchase fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a162Purchase fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a163Purchase fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a164Purchase fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a165Purchase fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a166Purchase fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a167Purchase fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a168Purchase fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a169Purchase fraud - Did you contact the police in relation to the incident?
tl21a170Purchase fraud - How did you contact the police?: I went to the police station
tl21a171Purchase fraud - How did you contact the police?: By phone (I called the police)
tl21a172Purchase fraud - How did you contact the police?: Online
tl21a173Purchase fraud - How did you contact the police?: Other, namely
tl21a174Purchase fraud - How did you contact the police?: Other, namely (inline text field)
tl21a175Purchase fraud - Did you sign an official report or other document when you reported the incident?
tl21a176You answered that you paid to get a job that did not exist, a fake vacancy, in 2020 and that this led to you losing money or it was not as lucrative as promised. […] Was this a case of...?
tl21a177You answered that you paid to get a job that did not exist, a fake vacancy, in 2020 and that this led to you losing money or it was not as lucrative as promised. […] Was this a case of...? - Other, namely (describe the type of job) [...]
tl21a178Job fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later
tl21a179Job fraud - How much of the money you paid did you get back (so far)?
tl21a180Job fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a181Job fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a182Job fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a183Job fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a184Job fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a185Job fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a186Job fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a187Job fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a188Job fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a189Job fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a190Job fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a191Job fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a192Job fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a193Job fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a194Job fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a195Job fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a196Job fraud - Did you contact the police in relation to the incident?
tl21a197Job fraud - How did you contact the police?: I went to the police station
tl21a198Job fraud - How did you contact the police?: By phone (I called the police)
tl21a199Job fraud - How did you contact the police?: Online
tl21a200Job fraud - How did you contact the police?: Other, namely
tl21a201Job fraud - How did you contact the police?: Other, namely (inline text field)
tl21a202Job fraud - Did you sign an official report or other document when you reported the incident?
tl21a203You answered that you paid to receive a prize, grant, inheritance, or lottery winning in 2020 that you ultimately never received. […] What was it in your case?
tl21a204You answered that you paid to receive a prize, grant, inheritance, or lottery winning in 2020 that you ultimately never received. […] What was it in your case? - Other, namely (inline text field)
tl21a205Were you told that you had to pay an advance fee to get the money that was promised to you?
tl21a206You answered that you were not asked to pay an advance fee, but you still paid money. Please describe why you made this payment.
tl21a207Price fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a208Price fraud - How much of the money you paid did you get back (so far)?
tl21a209Price fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a210Price fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a211Price fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a212Price fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a213Price fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a214Price fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a215Price fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a216Price fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a217Price fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a218Price fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a219Price fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a220Price fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a221Price fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a222Price fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a223Price fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a224Price fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a225Price fraud - Did you contact the police in relation to the incident?
tl21a226Price fraud - How did you contact the police?: I went to the police station
tl21a227Price fraud - How did you contact the police?: By phone (I called the police)
tl21a228Price fraud - How did you contact the police?: Online
tl21a229Price fraud - How did you contact the police?: Other, namely
tl21a230Price fraud - How did you contact the police?: Other, namely (inline text field)
tl21a231Price fraud - Did you sign an official report or other document when you reported the incident?
tl21a232You answered that in 2020 you paid to repay a debt that did not exist or an invoice for something you did not buy. […] What did the person or organization say the debt or invoice was for?
tl21a233You answered that in 2020 you paid to repay a debt that did not exist or […] What did the person or organization say the debt or invoice was for? - Other, namely (please be specific) (inline text field)
tl21a234Debt fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a235Debt fraud - How much of the money you paid did you get back (so far)?
tl21a236Debt fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a237Debt fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a238Debt fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a239Debt fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a240Debt fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a241Debt fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a242Debt fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a243Debt fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a244Debt fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a245Debt fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a246Debt fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a247Debt fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a248Debt fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a249Debt fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a250Debt fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a251Debt fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a252Debt fraud - Did you contact the police in relation to the incident?
tl21a253Debt fraud - How did you contact the police?: I went to the police station
tl21a254Debt fraud - How did you contact the police?: By phone (I called the police)
tl21a255Debt fraud - How did you contact the police?: Online
tl21a256Debt fraud - How did you contact the police?: Other, namely
tl21a257Debt fraud - How did you contact the police?: Other, namely (inline text field)
tl21a258Debt fraud - Did you sign an official report or other document when you reported the incident?
tl21a259You answered that in 2020 you donated to a charity or charitable cause (such as on a crowdfunding website) that was (probably) fake. […] To whom did you donate the money?
tl21a260You answered that in 2020 you donated to a charity or charitable cause (such as on a crowdfunding website) that was (probably) fake. […] To whom did you donate the money? - Other, namely (inline text field)
tl21a261Why do you think the charity was (probably) fake?
tl21a262Charitable Fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a263Charitable Fraud - How much of the money you paid did you get back (so far)?
tl21a264Charitable Fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a265Charitable Fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a266Charitable Fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a267Charitable Fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a268Charitable Fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a269Charitable Fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a270Charitable Fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a271Charitable Fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a272Charitable Fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a273Charitable Fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a274Charitable Fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a275Charitable Fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a276Charitable Fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a277Charitable Fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a278Charitable Fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a279Charitable Fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a280Charitable Fraud - Did you contact the police in relation to the incident?
tl21a281Charitable Fraud - How did you contact the police?: I went to the police station
tl21a282Charitable Fraud - How did you contact the police?: By phone (I called the police)
tl21a283Charitable Fraud - How did you contact the police?: Online
tl21a284Charitable Fraud - How did you contact the police?: Other, namely
tl21a285Charitable Fraud - How did you contact the police?: Other, namely (inline text field)
tl21a286Charitable Fraud - Did you sign an official report or other document when you reported the incident?
tl21a287You answered that you gave or lent money to someone in 2020 who pretended to be in love with you. […] Why did the other person ask you to pay/lend them […]: The other person was in an emergency situation [...]
tl21a288You answered that you gave or lent money to someone in 2020 who pretended to be in love with you. […] Why did the other person ask you to pay/lend them […]: So that you two could meet (money for a flight, for example)
tl21a289You answered that you gave or lent money to someone in 2020 who pretended to be in love with you. […] Why did the other person ask you to pay/lend them […]: Other, namely
tl21a290You answered that you gave or lent money to someone in 2020 who pretended to be in love with you. […] Why did the other person ask you to pay/lend them […]: Other, namely (inline text field)
tl21a291Dating fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a292Dating fraud - How much of the money you paid did you get back (so far)?
tl21a293Dating fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a294Dating fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a295Dating fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a296Dating fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a297Dating fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a298Dating fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a299Dating fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a300Dating fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a301Dating fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a302Dating fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a303Dating fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a304Dating fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a305Dating fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a306Dating fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a307Dating fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a308Dating fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a309Dating fraud - Did you contact the police in relation to the incident?
tl21a310Dating fraud - How did you contact the police?: I went to the police station
tl21a311Dating fraud - How did you contact the police?: By phone (I called the police)
tl21a312Dating fraud - How did you contact the police?: Online
tl21a313Dating fraud - How did you contact the police?: Other, namely
tl21a314Dating fraud - How did you contact the police?: Other, namely (inline text field)
tl21a315Dating fraud - Did you sign an official report or other document when you reported the incident?
tl21a316You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: On an online trading platform (e.g. Marktplaats, eBay, etc.)
tl21a317You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: On social media (e.g. Facebook, Instagram, Twitter, etc.)
tl21a318You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: By email
tl21a319You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: By text message
tl21a320You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: On a messaging app (e.g. WhatsApp)
tl21a321You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: By mail/door-to-door advertising
tl21a322You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: By phone
tl21a323You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Through an online classified ad
tl21a324You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Through an ad on TV or radio
tl21a325You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: In-person meeting in a (semi-)public place [...]
tl21a326You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Home visit
tl21a327You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Meeting at your place of work (not public/not at home)
tl21a328You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Other online contact, namely
tl21a329You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Other offline contact, namely
tl21a330You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: I was never in contact with the offender(s)
tl21a331You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Other online contact, namely (inline text field)
tl21a332You answered that you gave or lent money to someone in 2020 who pretended to be a family member, friend, or acquaintance of yours. […] If applicable, how did this […]: Other offline contact, namely (inline text field)
tl21a333Who did the other person pretend to be?
tl21a334Who did the other person pretend to be? - Another acquaintance, namely (inline text field)
tl21a335Why did the other person ask you to pay for something or lend them money? (Select all applicable answers.): The other person was in an emergency situation (such as a bill that had to be paid quickly)
tl21a336Why did the other person ask you to pay for something or lend them money? (Select all applicable answers.): Other, namely
tl21a337Why did the other person ask you to pay for something or lend them money? (Select all applicable answers.): Other, namely (inline text field)
tl21a338Friend-in-emergency fraud - How much money did you pay on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a339Friend-in-emergency fraud - How much of the money you paid did you get back (so far)?
tl21a340Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a341Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a342Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a343Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a344Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a345Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a346Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a347Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a348Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a349Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a350Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a351Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a352Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a353Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a354Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a355Friend-in-emergency fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a356Friend-in-emergency fraud - Did you contact the police in relation to the incident?
tl21a357Friend-in-emergency fraud - How did you contact the police?: I went to the police station
tl21a358Friend-in-emergency fraud - How did you contact the police?: By phone (I called the police)
tl21a359Friend-in-emergency fraud - How did you contact the police?: Online
tl21a360Friend-in-emergency fraud - How did you contact the police?: Other, namely
tl21a361Friend-in-emergency fraud - How did you contact the police?: Other, namely (inline text field)
tl21a362Friend-in-emergency fraud - Did you sign an official report or other document when you reported the incident?
tl21a363You answered that you shared sensitive details (such as your password, bank/credit card details) in 2020 because you responded to fake emails (phishing). […] Who did the other person pretend to be?
tl21a364You answered that you shared sensitive details (such as your password, bank/credit card details) in 2020 because you responded to fake emails (phishing). […] Who did the other person pretend to be? - Other, namely (inline text field)
tl21a365What details did you share? (Select all applicable answers.): Username
tl21a366What details did you share? (Select all applicable answers.): Password
tl21a367What details did you share? (Select all applicable answers.): Bank details
tl21a368What details did you share? (Select all applicable answers.): Credit card details
tl21a369What details did you share? (Select all applicable answers.): Other, namely
tl21a370What details did you share? (Select all applicable answers.): Other, namely (inline text field)
tl21a371Did you lose any money due to this experience? Add up all the money you had lost at one point, even if you got it back later. Also include money from payments that you instructed but that were blocked later.
tl21a372Did you personally order the payment?
tl21a373Did you personally order the payment? - No, other, namely (inline text field)
tl21a374Were your details used for anything? (Select all applicable answers.): To buy products/services
tl21a375Were your details used for anything? (Select all applicable answers.): To take out subscriptions
tl21a376Were your details used for anything? (Select all applicable answers.): To take out a loan
tl21a377Were your details used for anything? (Select all applicable answers.): For something else, namely
tl21a378Were your details used for anything? (Select all applicable answers.): No (not used)/I don’t know
tl21a379Were your details used for anything? (Select all applicable answers.): For something else, namely (inline text field)
tl21a380You answered that your details were used to buy products, services, and/or subscriptions. Please specify what kind of products, services, and/or subscriptions.
tl21a381Phishing - How much money did you lose on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a382Phishing - How much of the money you lost did you get back (so far)?
tl21a383Phishing - How was the money paid? (Select all applicable answers.): In cash
tl21a384Phishing - How was the money paid? (Select all applicable answers.): By debit card
tl21a385Phishing - How was the money paid? (Select all applicable answers.): By credit card
tl21a386Phishing - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a387Phishing - How was the money paid? (Select all applicable answers.): By direct debit
tl21a388Phishing - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a389Phishing - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a390Phishing - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a391Phishing - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a392Phishing - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a393Phishing - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a394Phishing - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a395Phishing - How was the money paid? (Select all applicable answers.): Other, namely
tl21a396Phishing - How was the money paid? (Select all applicable answers.): Not applicable
tl21a397Phishing - How was the money paid? (Select all applicable answers.): Don’t know
tl21a398Phishing - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a399Phishing - Did you contact the police in relation to the incident?
tl21a400Phishing - How did you contact the police?: I went to the police station
tl21a401Phishing - How did you contact the police?: By phone (I called the police)
tl21a402Phishing - How did you contact the police?: Online
tl21a403Phishing - How did you contact the police?: Other, namely
tl21a404Phishing - How did you contact the police?: Other, namely (inline text field)
tl21a405Phishing - Did you sign an official report or other document when you reported the incident?
tl21a406You answered that in 2020 someone used your personal details for financial gain without your consent, […] Did you lose any money due to this experience?
tl21a407Did you personally order the payment?
tl21a408Did you personally order the payment? - No, other, namely (inline text field)
tl21a409What personal details of yours were used, as far as you know? (Select all applicable answers.): Name
tl21a410What personal details of yours were used, as far as you know? (Select all applicable answers.): Date of birth
tl21a411What personal details of yours were used, as far as you know? (Select all applicable answers.): A photo of you
tl21a412What personal details of yours were used, as far as you know? (Select all applicable answers.): Personal ID number (BSN/Social Security number)
tl21a413What personal details of yours were used, as far as you know? (Select all applicable answers.): Signature
tl21a414What personal details of yours were used, as far as you know? (Select all applicable answers.): Telephone number
tl21a415What personal details of yours were used, as far as you know? (Select all applicable answers.): Address
tl21a416What personal details of yours were used, as far as you know? (Select all applicable answers.): Credit card details
tl21a417What personal details of yours were used, as far as you know? (Select all applicable answers.): Bank account details
tl21a418What personal details of yours were used, as far as you know? (Select all applicable answers.): Other, namely
tl21a419What personal details of yours were used, as far as you know? (Select all applicable answers.): Don’t know
tl21a420What personal details of yours were used, as far as you know? (Select all applicable answers.): Other, namely (inline text field)
tl21a421How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: Theft of (a copy of) your ID card, driver’s license, or passport
tl21a422How do you think the other person got hold of your personal details to use them for their personal financial gain? […]: Physical theft from/burglary at a company/organization with access to my personal data
tl21a423How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: Computer hacking of a company/organization with access to my personal data
tl21a424How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: I had provided my personal details to an acquaintance in good faith
tl21a425How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: I submitted my details on a fake website
tl21a426How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: I submitted my details in response to a fake vacancy
tl21a427How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: I gave my details to the offender(s) over the phone
tl21a428How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: I gave my details to the offender(s) by email
tl21a429How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: Other, namely
tl21a430How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: Don’t know
tl21a431How do you think the other person got hold of your personal details to use them for their personal financial gain? Select all applicable answers.: Other, namely (inline text field)
tl21a432What were your personal details used for? Select all applicable answers.: To buy products/services
tl21a433What were your personal details used for? Select all applicable answers.: To take out subscriptions
tl21a434What were your personal details used for? Select all applicable answers.: To take out a loan
tl21a435What were your personal details used for? Select all applicable answers.: Other, namely
tl21a436What were your personal details used for? Select all applicable answers.: Other, namely (inline text field)
tl21a437You answered that your personal details were used to buy products/services. Please specify what product(s)/service(s).
tl21a438You answered that your personal details were used to take out subscriptions. Please specify the subscription(s).
tl21a439Identity fraud - How much money did you lose on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a440Identity fraud - How much of the money you lost did you get back (so far)?
tl21a441Identity fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a442Identity fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a443Identity fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a444Identity fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a445Identity fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a446Identity fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a447Identity fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a448Identity fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a449Identity fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a450Identity fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a451Identity fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a452Identity fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a453Identity fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a454Identity fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a455Identity fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a456Identity fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a457Identity fraud - Did you contact the police in relation to the incident?
tl21a458Identity fraud - How did you contact the police?: I went to the police station
tl21a459Identity fraud - How did you contact the police?: By phone (I called the police)
tl21a460Identity fraud - How did you contact the police?: Online
tl21a461Identity fraud - How did you contact the police?: Other, namely
tl21a462Identity fraud - How did you contact the police?: Other, namely (inline text field)
tl21a463Identity fraud - Did you sign an official report or other document when you reported the incident?
tl21a464You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: On an online trading platform (e.g. Marktplaats, eBay, etc.)
tl21a465You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: On social media (e.g. Facebook, Instagram, Twitter, etc.)
tl21a466You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: By email
tl21a467You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: By text message
tl21a468You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: On a messaging app (e.g. WhatsApp)
tl21a469You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: By mail/door-to-door advertising
tl21a470You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: By phone
tl21a471You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Through an online classified ad
tl21a472You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Through an ad on TV or radio
tl21a473You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: In-person meeting in a (semi-)public place (street, station, bar, restaurant, etc.)
tl21a474You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Home visit
tl21a475You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Meeting at your place of work (not public/not at home)
tl21a476You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Other online contact, namely
tl21a477You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Other offline contact, namely
tl21a478You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: I was never in contact with the offender(s)
tl21a479You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Other online contact, namely (inline text field)
tl21a480You answered that you lost money in 2020 because someone pretended to be someone else. […] If applicable, how did this person […]: Other offline contact, namely (inline text field)
tl21a481Did they use a fake telephone number, so that it looked like someone else was calling you?
tl21a482Who did the other person pretend to be? Do not name any names and do not provide any other information that can be traced back to you.
tl21a483Did you personally order the payment?
tl21a484Did you personally order the payment? No, other, namely (inline text field)
tl21a485Identity fraud - How much money did you lose on that occasion? Add up all the money you had lost at one point, even if you got it back later.
tl21a486Identity fraud - How much of the money you lost did you get back (so far)?
tl21a487Identity fraud - How was the money paid? (Select all applicable answers.): In cash
tl21a488Identity fraud - How was the money paid? (Select all applicable answers.): By debit card
tl21a489Identity fraud - How was the money paid? (Select all applicable answers.): By credit card
tl21a490Identity fraud - How was the money paid? (Select all applicable answers.): By manual bank transfer or iDeal
tl21a491Identity fraud - How was the money paid? (Select all applicable answers.): By direct debit
tl21a492Identity fraud - How was the money paid? (Select all applicable answers.): Following a payment request (Tikkie or through another peer-to-peer mobile payment provider)
tl21a493Identity fraud - How was the money paid? (Select all applicable answers.): Through an online payment service (not your bank) (e.g. PayPal)
tl21a494Identity fraud - How was the money paid? (Select all applicable answers.): In cryptocurrency (e.g. BitCoin)
tl21a495Identity fraud - How was the money paid? (Select all applicable answers.): Using virtual money (not a national currency or cryptocurrency) (e.g. video game money)
tl21a496Identity fraud - How was the money paid? (Select all applicable answers.): I sent something by mail
tl21a497Identity fraud - How was the money paid? (Select all applicable answers.): Through a cell phone account
tl21a498Identity fraud - How was the money paid? (Select all applicable answers.): Through a landline phone/internet/TV account
tl21a499Identity fraud - How was the money paid? (Select all applicable answers.): Other, namely
tl21a500Identity fraud - How was the money paid? (Select all applicable answers.): Not applicable
tl21a501Identity fraud - How was the money paid? (Select all applicable answers.): Don’t know
tl21a502Identity fraud - How was the money paid? (Select all applicable answers.): Other, namely (inline text field)
tl21a503Identity fraud - Did you contact the police in relation to the incident?
tl21a504Identity fraud - How did you contact the police?: I went to the police station
tl21a505Identity fraud - How did you contact the police?: By phone (I called the police)
tl21a506Identity fraud - How did you contact the police?: Online
tl21a507Identity fraud - How did you contact the police?: Other, namely
tl21a508Identity fraud - How did you contact the police?: Other, namely (inline text field)
tl21a509Identity fraud - Did you sign an official report or other document when you reported the incident?
tl21a510You answered that multiple incidents occurred in 2020. Choose the incident where you lost the most money. Also include the money you lost but later got back. […]
tl21a511Please describe what happened. (Please be as specific as possible, but don’t name any (company) names, places, or other information that can be traced back to you.)
tl21a512In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: January
tl21a513In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: February
tl21a514In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: March
tl21a515In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: April
tl21a516In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: May
tl21a517In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: June
tl21a518In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: July
tl21a519In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: August
tl21a520In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: September
tl21a521In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: October
tl21a522In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: November
tl21a523In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: December
tl21a524When did you understand or realize that you had lost your money? This is not necessarily at the same time as when you actually lost the money.
tl21a525In what situation did the experience take place? (Select all applicable answers.): Private (with your own money/resources, or that of someone from your private life)
tl21a526In what situation did the experience take place? (Select all applicable answers.): Professional, as an employee (with your employer’s money/resources)
tl21a527In what situation did the experience take place? (Select all applicable answers.): Professional, as a business owner (with your company’s money/resources)
tl21a528In what situation did the experience take place? (Select all applicable answers.): Professional, as a volunteer (with your volunteer organization’s money/resources)
tl21a529In what situation did the experience take place? (Select all applicable answers.): other, namely
tl21a530In what situation did the experience take place? (Select all applicable answers.): other, namely (inline text field)
tl21a531Where did the experience take place?
tl21a532Before (potentially) making the payment/losing the money… … did you notice something wasn’t right?
tl21a533Before (potentially) making the payment/losing the money… ...did you discuss it with anyone?
tl21a534What did you notice that was not right?
tl21a535With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Family, friends, or other acquaintances from your private life
tl21a536With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Coworkers, your employer, or other acquaintances from your professional life
tl21a537With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): The police
tl21a538With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Your bank
tl21a539With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Your credit card company
tl21a540With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Another payment service (not your bank) (e.g. PayPal)
tl21a541With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): The Fraud Help Desk
tl21a542With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): A consumer protection agency or advocacy organization (e.g. the Consumers’ Association, Kassa, or Radar)
tl21a543With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): A claim organization
tl21a544With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): The Legal Desk or another organization for free legal assistance
tl21a545With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): A lawyer or law firm
tl21a546With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Your legal assistance insurer
tl21a547With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Your health insurer
tl21a548With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Other insurer (excluding health/legal assistance) (e.g. home contents insurer)
tl21a549With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Your family physician
tl21a550With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Your therapist, psychiatrist, or psychologist
tl21a551With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Other, namely
tl21a552With whom did you discuss the experience before (possibly) making the payment/losing the money? (Select all applicable answers.): Other, namely (inline text field)
tl21a553Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Family, friends, or other acquaintances from your private life
tl21a554Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Coworkers, your employer, or other acquaintances from your professional life
tl21a555Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - The police
tl21a556Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your bank
tl21a557Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your credit card company
tl21a558Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Another payment service (not your bank) (e.g. PayPal)
tl21a559Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - The Fraud Help Desk
tl21a561Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - A consumer protection agency or advocacy organization (e.g. Consumers’ Association, Kassa, or Radar)
tl21a562Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - A claim organization
tl21a563Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - The Legal Desk or another organization for free legal assistance
tl21a564Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - A lawyer or law firm
tl21a565Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your legal assistance insurer
tl21a566Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your health insurer
tl21a567Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Other insurer (excluding health/legal assistance) (e.g. home contents insurer)
tl21a569Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your family physician
tl21a570Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your therapist, psychiatrist, or psychologist
tl21a571Did discussing it before (possibly) making the payment/losing the money have any effect? Please specify for everyone you talked to. - Other, namely: [tl21a552]
tl21a572Was a payment blocked after a payment instruction was submitted?
tl21a573Was a payment blocked after a payment instruction was submitted? - Yes, other, namely (inline text field)
tl21a574Did you try to get (the rest of) your money back?
tl21a575How easy/difficult was it to get (part of) your money back?
tl21a576Did you have (to threaten) to report the incident to the police and/or take legal action to get your money back?
tl21a577Are there still any remaining unsolved problems due to the experience?
tl21a578How much time have you spent (so far) solving the problems caused by the experience? (If you’re not sure, please give an estimate.) Hours: Enter ‘1’ if it was under 1 hour, but more than 0 hours. - day/days
tl21a579How much time have you spent (so far) solving the problems caused by the experience? (If you’re not sure, please give an estimate.) Hours: Enter ‘1’ if it was under 1 hour, but more than 0 hours. - hour/hours
tl21a580How much time have you spent (so far) solving the problems caused by the experience? (If you’re not sure, please give an estimate.) Hours: Enter ‘1’ if it was under 1 hour, but more than 0 hours. - not applicable
tl21a581What are these unsolved problems? Please be as specific as possible.
tl21a582How could these unsolved problems be solved? Please be as specific as possible.
tl21a583Do you think that someone could have prevented the experience? (Select all applicable answers.): You
tl21a584Do you think that someone could have prevented the experience? (Select all applicable answers.): Family, friends, or other acquaintances from your private life
tl21a585Do you think that someone could have prevented the experience? (Select all applicable answers.): Coworkers, your employer, or other acquaintances from your professional life
tl21a586Do you think that someone could have prevented the experience? (Select all applicable answers.): The police
tl21a587Do you think that someone could have prevented the experience? (Select all applicable answers.): Your bank
tl21a588Do you think that someone could have prevented the experience? (Select all applicable answers.): Your credit card company
tl21a589Do you think that someone could have prevented the experience? (Select all applicable answers.): Another payment service (not your bank) (e.g. PayPal)
tl21a590Do you think that someone could have prevented the experience? (Select all applicable answers.): The Fraud Help Desk
tl21a591Do you think that someone could have prevented the experience? (Select all applicable answers.): A victims’ organization (e.g. Victim Support)
tl21a592Do you think that someone could have prevented the experience? (Select all applicable answers.): A consumer protection agency or advocacy organization (e.g. the Consumers’ Association, Kassa, or Radar)
tl21a593Do you think that someone could have prevented the experience? (Select all applicable answers.): A claim organization
tl21a594Do you think that someone could have prevented the experience? (Select all applicable answers.): The Legal Desk or another organization for free legal assistance
tl21a595Do you think that someone could have prevented the experience? (Select all applicable answers.): A lawyer or law firm
tl21a596Do you think that someone could have prevented the experience? (Select all applicable answers.): Your legal assistance insurer
tl21a597Do you think that someone could have prevented the experience? (Select all applicable answers.): Your health insurer
tl21a598Do you think that someone could have prevented the experience? (Select all applicable answers.): Other insurer (excluding health/legal assistance) (e.g. home contents insurer)
tl21a599Do you think that someone could have prevented the experience? (Select all applicable answers.): People who went through the same thing (fellow victims)
tl21a600Do you think that someone could have prevented the experience? (Select all applicable answers.): Your family physician
tl21a601Do you think that someone could have prevented the experience? (Select all applicable answers.): Your therapist, psychiatrist, or psychologist
tl21a602Do you think that someone could have prevented the experience? (Select all applicable answers.): Other, namely
tl21a603Do you think that someone could have prevented the experience? (Select all applicable answers.): No, the experience could not have been prevented
tl21a604Do you think that someone could have prevented the experience? (Select all applicable answers.): Other, namely (inline text field)
tl21a605How could the experience have been prevented?
tl21a606Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Family, friends, or other acquaintances from your private life
tl21a607Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Coworkers, your employer, or other acquaintances from [...]
tl21a608Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Your bank
tl21a609Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Your credit card company
tl21a610Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Another payment service (not your bank) (e.g. PayPal)
tl21a611Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: The Fraud Help Desk
tl21a612Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: A victims’ organization (e.g. Victim Support)
tl21a613Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: A consumer protection agency or advocacy organization [...]
tl21a614Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: A claim organization
tl21a615Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: The Legal Desk or another organization for free legal assistance
tl21a616Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: A lawyer or law firm
tl21a617Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Your legal assistance insurer
tl21a618Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Your health insurer
tl21a619Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Other insurer (excluding health/legal assistance) [...]
tl21a620Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: People who went through the same thing (fellow victims)
tl21a621Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Your family physician
tl21a622Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Your therapist, psychiatrist, or psychologist
tl21a623Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Other, namely
tl21a624Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: No, I didn’t discuss the incident afterwards
tl21a625Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] (after making an initial payment or losing money)?: Other, namely (inline text field)
tl21a626How did you experience your contact with the police? When answering this question, do not think about the outcome of your contact with the police.
tl21a627What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be informed that the claim/report had been received
tl21a628What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be informed that my case would be investigated
tl21a629What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be notified that action had been taken
tl21a630What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be notified that an offender had been arrested or was going to be prosecuted
tl21a631What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be able to get my money back
tl21a632What did you expect from your contact with the police? (Select all applicable answers.) I expected… : my report to help prevent others falling victim (for prevention)
tl21a633What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to receive information (about how to prevent problems caused by this experience)
tl21a634What did you expect from your contact with the police? (Select all applicable answers.) I expected… : Other, namely
tl21a635What did you expect from your contact with the police? (Select all applicable answers.) I expected… : Other, namely (inline text field)
tl21a636Has your contact with the police produced an outcome yet?
tl21a637Why did you not contact the police? (Select all applicable answers.): I didn’t feel like it or didn’t have time
tl21a638Why did you not contact the police? (Select all applicable answers.): It wouldn’t have made any difference
tl21a639Why did you not contact the police? (Select all applicable answers.): This is not a matter for the police
tl21a640Why did you not contact the police? (Select all applicable answers.): It wasn’t important enough
tl21a641Why did you not contact the police? (Select all applicable answers.): I already got my money back
tl21a642Why did you not contact the police? (Select all applicable answers.): I didn’t lose much or any money
tl21a643Why did you not contact the police? (Select all applicable answers.): It had already been solved
tl21a644Why did you not contact the police? (Select all applicable answers.): Out of fear of a reaction or revenge
tl21a645Why did you not contact the police? (Select all applicable answers.): Because I felt guilty or ashamed
tl21a646Why did you not contact the police? (Select all applicable answers.): It didn’t work
tl21a647Why did you not contact the police? (Select all applicable answers.): Another reason, namely (please be specific)
tl21a648Why did you not contact the police? (Select all applicable answers.): Another reason, namely (please be specific) (inline text field)
tl21a649How satisfied are you with the outcome of your contact with the police?
tl21a650Did contacting the police lead to you getting your money back?
tl21a651How satisfied do you expect to be with the future outcome of your contact with the police?
tl21a652Do you expect contacting the police to lead to you getting (the rest of) your money back?
tl21a653If the same kind of experience were to happen to you again, would you contact the police again?
tl21a654Why wouldn’t you contact the police?
tl21a655How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Family, friends, or other acquaintances from your private life
tl21a656How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Coworkers, your employer, or other acquaintances from your professional life
tl21a657How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - The police
tl21a658How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Your bank
tl21a659How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Your credit card company
tl21a660How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Another payment service (not your bank) (e.g. PayPal)
tl21a661How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - The Fraud Help Desk
tl21a662How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - A victims’ organization (e.g. Victim Support)
tl21a663How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - A consumer protection agency or advocacy organization (e.g. Consumers’ Association, Kassa, or Radar)
tl21a664How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - A claim organization
tl21a665How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - The Legal Desk or another organization for free legal assistance
tl21a666How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - A lawyer or law firm
tl21a667How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Your legal assistance insurer
tl21a668How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Your health insurer
tl21a669How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Other insurer (excluding health/legal assistance) (e.g. home contents insurer)
tl21a670How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - People who went through the same thing (fellow victims)
tl21a671How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Your family physician
tl21a672How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Your therapist, psychiatrist, or psychologist
tl21a673How did you experience talking about the experience or reporting it? Please specify for each option displayed. […] - Other, namely: [tl21a625]
tl21a674If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): On an online trading platform (e.g. Marktplaats, eBay, etc.)
tl21a675If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): On social media (e.g. Facebook, Instagram, Twitter, etc.)
tl21a676If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By email
tl21a677If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By text message
tl21a678If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): On a messaging app (e.g. WhatsApp)
tl21a679If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By mail/door-to-door advertising
tl21a680If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By phone
tl21a681If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Through an online classified ad
tl21a682If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Through an ad on TV or radio
tl21a683If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): In-person meeting in a (semi-)public place (street, station, bar, restaurant, etc.)
tl21a684If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Home visit
tl21a685If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Meeting at your place of work (not public/not at home)
tl21a686If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other online contact, namely
tl21a687If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other offline contact, namely
tl21a688If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): I was never in contact with the offender(s)
tl21a689If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other online contact, namely (inline text field)
tl21a690If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other offline contact, namely (inline text field)
tl21a691Did you approach the offender(s) or did the offender(s) approach you?
tl21a692Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, at my home
tl21a693Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, at the offender’s/offenders’ home
tl21a694Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, in a (semi-)public place
tl21a695Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, somewhere else, namely
tl21a696Did you meet the offender(s) in person (offline) in the case of this experience?: No
tl21a697Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, somewhere else, namely (inline text field)
tl21a698Do you know who the offender(s) is/are who caused or could have caused you to lose money?
tl21a699Do you think the offender(s) intentionally caused or could have caused you to lose money?
tl21a700Did you know the offender(s) before the experience?
tl21a701Did you know the offender(s) before the experience? - Yes, in another way, namely (inline text field)
tl21a702How many offenders were there? (If you’re not sure, please give an estimate.)
tl21a703What sex was/were the offender(s)?
tl21a704How often do you think back to the experience (apart from while taking this survey)?
tl21a705On a scale of 1 to 10, how much impact… ...has the incident had on your life?
tl21a706On a scale of 1 to 10, how much impact… ...is the incident still having on your life?
tl21a707To what degree do you blame yourself for losing money/paying?
tl21a708Would you say that you… ...got into financial problems due to the incident? For example: you were unable or struggled to pay your bills (such as your rent/mortgage, utilities, internet/TV/telephone).
tl21a709Would you say that you… ...experienced mental health problems due to the incident?
tl21a710Would you say that you… ...experienced physical problems due to the incident?
tl21a711Would you say that you… ...experienced problems in your social relationships due to the incident?
tl21a712You answered that there were multiple incidents in 2020 where someone tried to trick you but failed. Please select the incident you remember best.
tl21a713Please describe what happened. (Please try to be as specific as possible.)
tl21a714In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: January
tl21a715In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: February
tl21a716In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: March
tl21a717In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: April
tl21a718In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: May
tl21a719In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: June
tl21a720In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: July
tl21a721In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: August
tl21a722In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: September
tl21a723In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: October
tl21a724In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: November
tl21a725In what month(s) of 2020 did the experience take place? Please select all the months during which it went on.: December
tl21a726In what situation did the experience take place? (Select all applicable answers.): Private (with your own money/resources, or that of someone from your private life)
tl21a727In what situation did the experience take place? (Select all applicable answers.): Professional, as an employee (with your employer’s money/resources)
tl21a728In what situation did the experience take place? (Select all applicable answers.): Professional, as a business owner (with your company’s money/resources)
tl21a729In what situation did the experience take place? (Select all applicable answers.): Professional, as a volunteer (with your volunteer organization’s money/resources)
tl21a730In what situation did the experience take place? (Select all applicable answers.): other, namely
tl21a731In what situation did the experience take place? (Select all applicable answers.): other, namely (inline text field)
tl21a732Where did the experience take place?
tl21a733Before possibly making the payment/losing the money… … did you notice something wasn’t right?
tl21a734Before possibly making the payment/losing the money… … did you discuss it with anyone?
tl21a735What did you notice that was not right?
tl21a736With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Family, friends, or other acquaintances from your private life
tl21a737With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Coworkers, your employer, or other acquaintances from your professional life
tl21a738With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): The police
tl21a739With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Your bank
tl21a740With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Your credit card company
tl21a741With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Another payment service (not your bank) (e.g. PayPal)
tl21a742With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): The Fraud Help Desk
tl21a743With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): A consumer protection agency or advocacy organization (e.g. the Consumers’ Association, Kassa, or Radar)
tl21a744With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): A claim organization
tl21a745With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): The Legal Desk or another organization for free legal assistance
tl21a746With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): A lawyer or law firm
tl21a747With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Your legal assistance insurer
tl21a748With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Your health insurer
tl21a749With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Other insurer (excluding health/legal assistance) (e.g. home contents insurer)
tl21a750With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Your family physician
tl21a751With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Your therapist, psychiatrist, or psychologist
tl21a752With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Other, namely
tl21a753With whom did you discuss the experience before possibly making the payment/losing the money? (Select all applicable answers.): Other, namely (inline text field)
tl21a754Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Family, friends, or other acquaintances from your private life
tl21a755Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Coworkers, your employer, or other acquaintances from your professional life
tl21a756Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - The police
tl21a757Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your bank
tl21a758Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your credit card company
tl21a759Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Another payment service (not your bank) (e.g. PayPal)
tl21a760Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - The Fraud Help Desk
tl21a761Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - A consumer protection agency or advocacy organization (e.g. Consumers’ Association, Kassa, or Radar)
tl21a762Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - A claim organization
tl21a763Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - The Legal Desk or another organization for free legal assistance
tl21a764Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - A lawyer or law firm
tl21a765Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your legal assistance insurer
tl21a766Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your health insurer
tl21a767Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Other insurer (excluding health/legal assistance) (e.g. home contents insurer)
tl21a768Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your family physician
tl21a769Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Your therapist, psychiatrist, or psychologist
tl21a770Did discussing it before possibly making the payment/losing the money have any effect? Please specify for everyone you talked to. - Other, namely: [tl21a753]
tl21a771Why did you not lose any money in this incident?
tl21a772Why did you not pay any money in this incident?
tl21a773Are there still any remaining unsolved problems due to the experience?
tl21a774How much time have you spent (so far) solving the problems caused by the experience? (If you’re not sure, please give an estimate.) Hours: Enter ‘1’ if it was under 1 hour, but more than 0 hours. - day/days
tl21a775How much time have you spent (so far) solving the problems caused by the experience? (If you’re not sure, please give an estimate.) Hours: Enter ‘1’ if it was under 1 hour, but more than 0 hours. - hour/hours
tl21a776How much time have you spent (so far) solving the problems caused by the experience? (If you’re not sure, please give an estimate.) Hours: Enter ‘1’ if it was under 1 hour, but more than 0 hours. - not applicable
tl21a777Did you contact the police in relation to the incident?
tl21a778How did you contact the police?: I went to the police station
tl21a779How did you contact the police?: By phone (I called the police)
tl21a780How did you contact the police?: Online
tl21a781How did you contact the police?: Other, namely
tl21a782How did you contact the police?: Other, namely (inline text field)
tl21a783Did you sign an official report or other document when you reported the incident?
tl21a784Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Family, friends, or other acquaintances from your private life
tl21a785Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Coworkers, your employer, or other acquaintances from [...]
tl21a786Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Your bank
tl21a787Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Your credit card company
tl21a788Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Another payment service (not your bank) (e.g. PayPal)
tl21a789Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: The Fraud Help Desk
tl21a790Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: A victims’ organization (e.g. Victim Support)
tl21a791Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: A consumer protection agency or advocacy organization [...]
tl21a792Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: A claim organization
tl21a793Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: The Legal Desk or another organization for free legal assistance
tl21a794Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: A lawyer or law firm
tl21a795Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Your legal assistance insurer
tl21a796Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Your health insurer
tl21a797Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Other insurer (excluding health/legal assistance) [...]
tl21a798Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: People who went through the same thing (fellow victims)
tl21a799Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Your family physician
tl21a800Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Your therapist, psychiatrist, or psychologist
tl21a801Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Other, namely
tl21a802Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: No, I didn’t discuss the incident afterwards
tl21a803Did you discuss the experience with or report it to persons from your private life, your professional life, and/or […] afterwards (after deciding not to pay/play along)?: Other, namely (inline text field)
tl21a804How did you experience your contact with the police? When answering this question, do not think about the outcome of your contact with the police.
tl21a805What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be informed that the claim/report had been received
tl21a806What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be informed that my case would be investigated
tl21a807What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be notified that action had been taken
tl21a808What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to be notified that an offender had been arrested or was going to be prosecuted
tl21a809What did you expect from your contact with the police? (Select all applicable answers.) I expected… : my report to help prevent others falling victim (for prevention)
tl21a810What did you expect from your contact with the police? (Select all applicable answers.) I expected… : to receive information (about how to prevent problems caused by this experience)
tl21a811What did you expect from your contact with the police? (Select all applicable answers.) I expected… : other, namely
tl21a812What did you expect from your contact with the police? (Select all applicable answers.) I expected… : other, namely (inline text field)
tl21a813Has your contact with the police produced an outcome yet?
tl21a814Why did you not contact the police? (Select all applicable answers.): I didn’t feel like it or didn’t have time
tl21a815Why did you not contact the police? (Select all applicable answers.): It wouldn’t have made any difference
tl21a816Why did you not contact the police? (Select all applicable answers.): This is not a matter for the police
tl21a817Why did you not contact the police? (Select all applicable answers.): It wasn’t important enough
tl21a818Why did you not contact the police? (Select all applicable answers.): I already got my money back
tl21a819Why did you not contact the police? (Select all applicable answers.): I didn’t lose much or any money
tl21a820Why did you not contact the police? (Select all applicable answers.): It had already been solved
tl21a821Why did you not contact the police? (Select all applicable answers.): Out of fear of a reaction or revenge
tl21a822Why did you not contact the police? (Select all applicable answers.): Because I felt guilty or ashamed
tl21a823Why did you not contact the police? (Select all applicable answers.): It didn’t work
tl21a824Why did you not contact the police? (Select all applicable answers.): Another reason, namely (please be specific)
tl21a825Why did you not contact the police? (Select all applicable answers.): Another reason, namely (please be specific) (inline text field)
tl21a826How satisfied are you with the outcome of your contact with the police?
tl21a827How satisfied do you expect to be with the future outcome of your contact with the police?
tl21a828If the same kind of experience were to happen to you again, would you contact the police again?
tl21a829Why wouldn’t you contact the police?
tl21a830If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): On an online trading platform (e.g. Marktplaats, eBay, etc.)
tl21a831If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): On social media (e.g. Facebook, Instagram, Twitter, etc.)
tl21a832If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By email
tl21a833If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By text message
tl21a834If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): On a messaging app (e.g. WhatsApp)
tl21a835If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By mail/door-to-door advertising
tl21a836If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): By phone
tl21a837If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Through an online classified ad
tl21a838If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Through an ad on TV or radio
tl21a839If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): In-person meeting in a (semi-)public place (street, station, bar, restaurant, etc.)
tl21a840If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Home visit
tl21a841If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Meeting at your place of work (not public/not at home)
tl21a842If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other online contact, namely
tl21a843If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other offline contact, namely
tl21a844If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): I was never in contact with the offender(s)
tl21a845If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other online contact, namely (inline text field)
tl21a846If applicable, how were you in contact with the offender(s) in the case of this experience? (Select all applicable answers.): Other offline contact, namely (inline text field)
tl21a847Did you approach the offender(s) or did the offender(s) approach you?
tl21a848Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, at my home
tl21a849Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, at the offender’s/offenders’ home
tl21a850Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, in a (semi-)public place
tl21a851Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, somewhere else, namely
tl21a852Did you meet the offender(s) in person (offline) in the case of this experience?: No
tl21a853Did you meet the offender(s) in person (offline) in the case of this experience?: Yes, somewhere else, namely (inline text field)
tl21a854Do you know who the offender(s) is/are who could have caused you to lose money?
tl21a855Do you think it was the intention of the offender(s) for you to lose money?
tl21a856Did you know the offender(s) before the experience?
tl21a857Did you know the offender(s) before the experience? Yes, in another way, namely (inline text field)
tl21a858How many offenders were there? (If you’re not sure, please give an estimate.)
tl21a859What sex was/were the offender(s)?
tl21a860I often say and do things without thinking about the consequences.
tl21a861I like to slowly and carefully solve problems.
tl21a862I regularly agree to things without thinking about whether I can actually meet the commitment.
tl21a863I regularly buy things without thinking about whether I can afford them.
tl21a864Too often, I make a decision without considering all sides of the situation.
tl21a865I often don’t think things through before doing something.
tl21a866I regularly get into trouble because I act without thinking.
tl21a867Many of the plans I make don’t work out well because I haven’t thought things through properly.
tl21a868I often get involved in things without considering the potential problems beforehand.
tl21a869Before making important decisions, I carefully consider the pros and cons.
tl21a870I’m good at thorough reasoning.
tl21a871I often speak my mind without thinking.
tl21a872I open emails from unknown senders.
tl21a873I open email attachments or files from unknown senders.
tl21a874I download from Torrent applications (such as Bittorrent and Vuze) and/or peer-to-peer systems (such as Gnutella, Kazaa and Limewire).
tl21a875I check for the padlock symbol (in the browser) when paying online.
tl21a876I check for the ‘s’ after ‘http’ when paying online or doing my banking online.
tl21a877When I buy something online, I try to find out if the vendor is reliable.
tl21a878I’m aware of what personal data I submit online.
tl21a879I use strong, hard-to-guess passwords of at least eight characters with numbers and letters.
tl21a880I use different passwords for different accounts.
tl21a881I change my passwords for security reasons.
tl21a882I use public WiFi networks.
tl21a883I use a virus scanner.
tl21a884I use a password manager.
tl21a885I update/upgrade my software.
tl21a886[…] into contact with such an incident… … someone tricks others into investing money by promising high or guaranteed yields, while the investment ends up yielding a lot less than promised or […]
tl21a887[…] into contact with such an incident… … someone tricks others into paying for a product or service they will never receive or that is a scam.
tl21a888[…] into contact with such an incident… … someone tricks others into paying to get a job that doesn’t exist, a fake vacancy, which leads to them losing money or that isn’t as lucrative as promised.
tl21a889[…] into contact with such an incident… … someone tricks others into paying to receive a prize, grant, inheritance, or lottery winning which they ultimately never receive.
tl21a890[…] into contact with such an incident… … someone tricks others into repaying a debt that doesn’t exist or paying an invoice for something they didn’t buy.
tl21a891[…] into contact with such an incident… … someone tricks others into donating to a fake charity or charitable cause.
tl21a892[…] into contact with such an incident… … someone tricks others into giving/lending money by pretending to be in love with this person.
tl21a893[…] into contact with such an incident… … someone tricks others into giving/lending money by pretending to be a family member, friend, or acquaintance.
tl21a894[…] into contact with such an incident… … someone tricks others into sharing a username, password, or bank or credit card details in response to phishing by email or on a website.
tl21a895[…] into contact with such an incident… … someone uses others’ personal data for financial gain without consent.
tl21a896[…] into contact with such an incident… … someone causes others to lose money by pretending to be someone else.
tl21a897Was it difficult to answer the questions?
tl21a898Were the questions sufficiently clear?
tl21a899Did the questionnaire get you thinking about things?
tl21a900Was it an interesting subject?
tl21a901Did you enjoy answering the questions?
tl21a902Starting date questionnaire
tl21a903Starting time questionnaire
tl21a904End date questionnaire
tl21a905End time questionnaire
tl21a906Duration questionnaire in seconds

Response Information

Response Overview
Selected number of household members: 3,623 (100.0%)
Non-response: 703 (19.4%)
Response: 2,920 (80.6%)
Complete: 2,871 (79.2%)
Incomplete: 49 (1.4%)
Collection Events
Period
11-01-2021 to 26-01-2021
Sample
A random sample of panel members aged 16 years and older.
Collection Mode
internet survey
Fieldwork Note
A reminder was sent twice to non-respondents.